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Wise Software Adds Training to Maintenance Plan

Written by Mike Buetow

Monday, 08 March 2004

NEWBERG, OR, March 2 - Wise Software Solutions has added online training to its customers' maintenance contracts. The CAM software provider will include "proportionate" levels of training with each level of its annual maintenance contracts. The training will be conducted online via WebEx.

In a press release, Wise said it believes it is the first vendor to do so. This on-line training will help users better leverage new features.

"We are continually working to offer new technology that allows GerbTool users to perform their jobs faster and more accurately," said Jeff Miller, vice president of sales and marketing. "By offering online training ... we are not only adding value to our maintenance, but we are helping our users to become proficient with the latest that GerbTool has to offer."

Wise also announced a new upgrade policy for GerbTool. Upgrades permit users of past versions who have not stayed current on maintenance to bring software up to the latest version for a nominal fee. According to Wise, upgrades are not intended to replace maintenance, but instead provide a means for keeping products current.

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